Psychic Light Ltd sits under parent company Bureau Telecoms Ltd.
Psychic Light Ltd is registered in England and Wales, Company Number 03994990.
Registered Office Address: Dunraven House, 6 Meadow Court, 41 – 43 High Street, Witney, OX28 6ER.
VAT Number: GB 803 1914 60.
All services offered by Psychic Light Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use any of our services and either be the bill payer or have the bill payer’s permission to pay for any service.
All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK and ComReg in the Republic of Ireland. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.
Whilst Psychic Light Ltd believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Psychic Light Ltd does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Psychic Light Ltd will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.
To use these services, you must either be the bill payer or have the bill payer’s permission to make the call.
Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.
Calls to our live services from the Republic of Ireland cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576. Call content cannot be mediumistic in nature.
Calls paid for via your phone bill are restricted to 26 minutes. 25 minutes in Ireland – max spend (€60).
To use our credit card services, you must either be the cardholder or the cardholder must be present when the booking is made.
We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP). International callers will be charged in British Pounds. [We may run promotional rates from time to time that will alter the initial 20 minute credit card charge – you will always be advised of this]. Please also see the Pre-Pay service section below, for best value ways to pay by credit card.
Calls may last a maximum of 90 minutes.
Psychic Light Ltd will appear as the named company on your credit card bill.
If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number: +44 (0)121 737 5574 we will endeavour to place you with an alternative reader for the full 20 minutes. If, however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Psychic Light Ltd discretion in cases of persistent complaints.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu.
Pre-paid calls can last until the account credit runs out (maximum 110 minutes). To avoid disrupting the reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
A 20 minute reading costs £30, offering the best value as a normal credit card rate is £32.95 for the first 20 minutes. 10% bonus minutes are offered on purchases of 40+ minutes. The maximum cost for this service is £1.50 per minute. The credit on your account is valid for 6 months from your last top up, after that any remaining credit will be lost.
We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.
Account queries: [email protected]
Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside of the UK on a ‘roaming’ basis additional costs to the operators’ standard text charge and the premium rate charges shown below may apply.
These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, Virgin and O2. Orange users are limited to a maximum £30 spend on text messages per short-code per calendar day.
The charge for using the Live Text Psychic Service is £1.50 per message received + your standard network charges. Between one and three replies may be needed from us to fully answer your question. You must be 18+ to use this service.
The Tarot Reading Text Service is charged as £3.00 for three cards, 18+ only.
The text services are provided by Psychic Light Ltd. If you are receiving free promotional texts and wish to opt-out, you are free to do so at any time. Please text the word STOP to the short-code 84184. Alternatively, you can call our Customer Care number: 0121 737 5574 or email us at: [email protected]
Psychic Light Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in any way, is abusive to company employees or readers, has committed an act of fraud against Psychic Light Ltd or any of its associated companies.
Psychic Light Ltd accept no responsibility for any information published on this website. All content written by Psychic Light Ltd is subject to copyright and should not be used elsewhere without permission. Content published from outside sources is on the understanding that it is in the public domain and free from copyright. Any downloadable software has been certified to us as freeware.
Psychic Light’s Privacy Notice sets out how we collect and process your data when you use our services and website, please read this notice in conjunction with these terms & conditions, so that you can make an informed decision as to whether you want to consent to and comply with these policies.
Psychic Light complies with the General Data Protection Regulations (GDPR). For more information on these regulations and how they impact you as an individual please visit the Information Commissioners Office.
We want to reassure you that we take the processing and handling of your data very seriously. We do not and never will sell your data to a third party or allow any third party access to your data for marketing purposes. We do use some external companies to assist in processing our services, and it may be necessary at times to share your data with them.
If you have subscribed and consented to receive marketing materials by post or email through one of our websites or via our services, then you may be receiving communications from us concerning special offers, changes to our services or our newsletter by post or by email. We want to ensure that it is as straightforward for you as possible to change your marketing preferences and unsubscribe should you wish to. So, if you wish to amend your address details, change from postal to email marketing or unsubscribe completely, the quickest way to do that is to email us providing the relevant information to: [email protected]
Data Enquiries: [email protected]
Psychic Light Ltd, PO Box 435, Sittingbourne, ME9 0WB.
UK/International: 0121 737 5574 / +44 121 737 5574
Eire: +353 190 14576
USA and Canada: 1-888-229-1476
In the event of a complaint it is our aim to investigate within one working day (Monday-Friday excluding UK Public Holidays). In exceptional circumstances we may require that you put your complaint in writing to us at the above address.
These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.
Need a bit longer to read the customer feedback?
Just move your mouse over the comment and it will pause.
I consistently come back to Karen as a reader as I enjoy mediumship readings. I get the guidance and the reassurance I need from my loved ones in Spirit as Karen connects in quickly with you and passes on relevant information. This is a great source of upliftment for me when I need spiritual encouragement.
Karon, South Devon
I have just had a reading with Mariah today, can I say that I am really blown away on how professional the reading I received was. My reading was 'first class' in so many ways, in terms of her gentle supportive manner, her pinpoint ability at tuning precisely into to reveal the perspectives of my tricky life situation. She offered me the space, support and most of all the clarity that I needed to let me confidently continue to move forward in my life. She expertly re-affirmed what I had known deep down but had not voiced. I would highly recommend Mariah to anyone who is struggling in their life who needs some support and insight, you will not be disappointed! Thank you, Mariah, you were amazing and I definitely will contact you again in the near future. Warmest wishes xx.
Thank you, Summer, for a fantastic reading this morning, spot on and very useful.
Julia, West Midlands
Without Lucy I would be completely filled with anxiety and stress, she is really heaven sent and is so spot on about to things that speaking to her gives me such reassurance and hope. I really do love speaking with Lucy and am so thankful for every reading. Thank you for always making me feel better...lots of love to you for your kindness, xx.
I had a reading with John, he was fabulous, kind and a sympathetic reader and he assisted me a great deal.
Great reading with Norma and spot on. I hope predictions come to pass xx.
I’ve never left a review before but tonight I spoke to Mary who was astonishing with her ability to seemingly totally understand a complex situation and not see it as something that had to end immediately. Mary could understand the difficulties experienced by both of us and was able to offer the best and most practical advice. She really has to be treasured and I would like to thank her for such a useful and inspiring reading.
Celia, West Sussex
What an amazing psychic this lady is. She picked up on my situation straightaway, I did not have to say anything. Summer is the real deal, I will surely be back to have another reading with her. Thank you for sharing your amazing gift with me.
Have had several readings with Karen now over two years and I always find her consistent and very intuitive with the guidance she passes on from your loved ones in spirit. She is a really sincere medium and always uplifts me to leave me feeling better. I highly recommend her.
Sandra immediately tuned in. She is professional and goes straight to the point. She gave me the support and reassurance I needed and made some predictions. I will certainly recommend her and wish her all the very best in her work.