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PAY BY PHONE BILL

0906 111 0900

0906 110 0015

£1.50 per minute plus your phone company's access charge.
All calls are recorded; the caller must be 18 or over and have the bill
payer’s permission. Readings under UK law are deemed to be for
entertainment only. Helpline: 0113 3847008. Terms & Conditions.

PAY BY CARD

0800 138 8845

0800 156 0037

£32.95 for the first 20 minutes, £1.50 per minute thereafter.
All calls are recorded; the caller must be 18 or over and have the bill
payer’s permission. Readings under UK law are deemed to be for
entertainment only. Helpline: 0113 3847008. Terms & Conditions.

Disclaimer

Terms & Condtions

General

All services offered by Psychic Light Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use our services and either be the bill payer or have the bill payer’s permission to make the call.

All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK and ComReg in the Republic of Ireland. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.

Whilst Psychic Light believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Psychic Light does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Psychic Light will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.

Company Information

Psychic Light Ltd is registered in England and Wales, Company Number 03994990. Registered Office Address: Dunraven House, 6 Meadow Court, 41 – 43 High Street, Witney, OX28 6ER. VAT Number: GB 803 1914 60.

Premium Rate Telephone Services

To use these services you must either be the bill payer or have the bill payer’s permission to make the call.

Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.

Calls to our live services from the Republic of Ireland cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576.

Credit Card Services

To use our credit card services you must either be the cardholder or the cardholder must be present when the booking is made.

We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP).

Pre-Pay Service

Please check our Pre-Pay FAQ page for more details of this service. Maximum cost for this service is £1.50 per minute.

We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.

Text Services (UK)

Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside of the UK on a “roaming” basis additional costs to the operators’ standard text charge and the premium rate charges shown below may apply.

These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, and O2. Orange users are limited to a maximum £30 spend on text messages per short-code per calendar day.

The charge for our Live Text Psychic Service is £1.50 per message received + standard network charges. Between 1 and 3 messages per reply. 18+ only, Tarot service £3.00 for three cards.

Complaints

If you have a complaint about any of our services you may either ring our customer care number 01133 847008 (+44 1133 847008 from outside the UK or +353 190 14576 from Eire) or write to Psychic Light Ltd, PO Box 435, Sittingbourne, ME9 0WB. In exceptional circumstances following an initial telephone complaint you may be asked to submit your claim in writing to the above address. It is our aim to investigate any complaint within one working day (Monday – Friday excluding UK Public Holidays).

Credit Card Reading Satisfaction

If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number we will endeavour to place you with an alternative reader for the full 20 minutes. If however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Psychic Light Ltd discretion in cases of persistent complaints.

Use of Data

Psychic Light Ltd is registered with the Information Commissioners Office under the data protection act as a Data Controller. Unless you request to be excluded we will only use your personal information for the purposes of our own marketing (e.g. mailing of a regular newsletter or promotional SMS text messages). To opt out of receiving free promotional texts please text “STOP to 84184” or email to [email protected] or call our Helpline 01133 847008. We will not pass any personal data or recordings to any third party unless required to do so by an appropriate regulatory authority e.g. Phone-paid Services Authority or ComReg.

Barring of Access

Psychic Light Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in anyway, is abusive to company employees or readers, has committed an act of fraud against Psychic Light Ltd or any of its associated companies.

Legal Jurisdiction

These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.