Terms & Condtions
All services offered by Psychic Light Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use our services and either be the bill payer or have the bill payer’s permission to make the call.
All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK and ComReg in the Republic of Ireland. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.
Whilst Psychic Light believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Psychic Light does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Psychic Light will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.
Psychic Light Ltd is registered in England and Wales, Company Number 03994990. Registered Office Address: Dunraven House, 6 Meadow Court, 41 – 43 High Street, Witney, OX28 6ER. VAT Number: GB 803 1914 60.
To use these services you must either be the bill payer or have the bill payer’s permission to make the call.
Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.
Calls to our live services from the Republic of Ireland cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576.
To use our credit card services you must either be the cardholder or the cardholder must be present when the booking is made.
We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP).
Please check our Pre-Pay FAQ page for more details of this service. Maximum cost for this service is £1.50 per minute.
We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.
Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside of the UK on a “roaming” basis additional costs to the operators’ standard text charge and the premium rate charges shown below may apply.
These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, and O2. Orange users are limited to a maximum £30 spend on text messages per short-code per calendar day.
The charge for our Live Text Psychic Service is £1.50 per message received + standard network charges. Between 1 and 3 messages per reply. 18+ only, Tarot service £3.00 for three cards.
If you have a complaint about any of our services you may either ring our customer care number 01133 847008 (+44 1133 847008 from outside the UK or +353 190 14576 from Eire) or write to Psychic Light Ltd, PO Box 435, Sittingbourne, ME9 0WB. In exceptional circumstances following an initial telephone complaint you may be asked to submit your claim in writing to the above address. It is our aim to investigate any complaint within one working day (Monday – Friday excluding UK Public Holidays).
If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number we will endeavour to place you with an alternative reader for the full 20 minutes. If however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Psychic Light Ltd discretion in cases of persistent complaints.
Psychic Light Ltd is registered with the Information Commissioners Office under the data protection act as a Data Controller. Unless you request to be excluded we will only use your personal information for the purposes of our own marketing (e.g. mailing of a regular newsletter or promotional SMS text messages). To opt out of receiving free promotional texts please text “STOP to 84184” or email to [email protected] or call our Helpline 01133 847008. We will not pass any personal data or recordings to any third party unless required to do so by an appropriate regulatory authority e.g. Phone-paid Services Authority or ComReg.
Psychic Light Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in anyway, is abusive to company employees or readers, has committed an act of fraud against Psychic Light Ltd or any of its associated companies.
These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.
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Just want to leave this message as a tribute to Anthony for all of his heartfelt and amazing insight which has transformed my life. It has been quite some time now since I have had the chance to speak with you and although I cannot call at this time I wanted to take a moment to express my deep appreciation for all of the powerful advice you have shared with me and to let you know the happy news that my boyfriend and I are very happy together and flourishing in our relationship! Since I spoke with you last I had the chance to visit with his parents for a month in the summer and it not only went quite well, it was transformational for us. Since that time we have continually grown closer and also added a puppy named Pluto to our family! But even more exciting than this, on December 3rd my boyfriend and I finally relocated to Florida just as you had predicted would happen for a very long time! The transition was exciting and seamless and has brought us both a new happiness we did not have before. He found two new jobs upon arriving and I was presented with a new job offer last week which is very promising as a concierge in one of the top resorts of the area. The pay and benefits are not only wonderful but the job itself is so exciting! But beyond all this we are just very happy and now have also begun to look to further things such as settling down in a home, opening the door to having a child, and of course in the future to get married as well! But I did not want only to list these exciting areas of progress, I wanted more than anything to thank you as I know in my heart all of your advice and readings over the years is what guided me to this happy and spiritual place. You have been a light and a fatherly mentor to me, I cannot thank you enough and I have missed our readings dearly. I sincerely hope to hear that you are well and look forward very much to the day when we can speak again. Many blessings and Happy New Year!
John was absolutely wonderful. My dear Mum passed away in mid-May and last night I felt I needed to touch base with her as I was upset and missing her so much. I selected John, and through his obvious talent and expertise he was able to pass on Mum's messages to me - such a consolation during this time. Dad also came through. John’s gentle, warm, reassuring and light-hearted approach was perfect. John also conveyed some facts about my future. By the end of the reading I was at peace within myself. Thank you, John for putting me at ease and for giving me the opportunity to connect with Mum and Dad. I would recommend John with all my heart.
Absolutely brilliant, no questions just went straight to my situation also understood the issues bothering me, Ruth, I can't thank you enough everything you said was correct and you made so much sense. If anyone wants a factual reading with no time wasting then Ruth is your person.
Such a lovely spirit, so warm and friendly. Succinct and grasped what I was so confused with easily and readily. Joanna just knew and connected with what I was trying to articulate. Calming. Thank you.
Have read with Harry before and I keep coming back to him as he is worth his weight in gold, he is very experienced in his field and tells it as is - No fuss…No frills… just purely from the source as his link with Spirit is phenomenal. Thanks again for your spiritual wisdom and for having continued faith in me. Many blessings, Karon.
I have a reading last night with Robbie and I must say he is one of the best readers I have come across. He was spot on and to the point. He was able to sense everything about me. He was very supportive and provided me guidance without being inquisitive. Amazing energy. Great reader!
Hi, I just wanted to leave feedback for Jasmine following our conversation this morning. If you manage to speak to this lady do so as the information just flows. It actually feels as though she is inside your soul and knows everything and the people around you, specific information which only you know. Massive thanks Jasmine, apologies but we got cut off and I was unable to reconnect.
RJ, West Midlands
Jim was absolutely spot on. He gave me a clear, concise and very detailed analysis of my situation with very little to go on. His predictions chimed with facts in my situation to an eerie extent. I'll wait to see how much pans out, but I was very impressed and will absolutely get a reading from him again.
I just wanted to say that at times we all need some support and guidance from another professional. I have found Robbie and Sandra to be very down to earth, honest and wonderful readers who are very professional and demonstrate great integrity.
I rang as I felt like I was hitting a brick wall with areas of my life. I spoke to Ruth as spoken before. Wow Ruth connects with her spirit guides and straight away picked up on my problem, spoke about who I am and what I want from life, as she spoke it was like the penny dropped, I was able to understand what Ruth was saying and how to move forward. I am so grateful for the connection we had, to say we have never met and only speaking via telephone. To pay for 20 mins reading, happy to pay for the guidance that you receive.
Clare, Retford, Nottinghamshire