Terms & Condtions
All services offered by Psychic Light Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use our services and either be the bill payer or have the bill payer’s permission to make the call.
All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK and ComReg in the Republic of Ireland. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.
Whilst Psychic Light believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Psychic Light does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Psychic Light will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.
Psychic Light Ltd is registered in England and Wales, Company Number 03994990. Registered Office Address: Dunraven House, 6 Meadow Court, 41 – 43 High Street, Witney, OX28 6ER. VAT Number: GB 803 1914 60.
To use these services you must either be the bill payer or have the bill payer’s permission to make the call.
Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.
Calls to our live services from the Republic of Ireland cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576.
To use our credit card services you must either be the cardholder or the cardholder must be present when the booking is made.
We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP).
Please check our Pre-Pay FAQ page for more details of this service. Maximum cost for this service is £1.50 per minute.
We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.
Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside of the UK on a “roaming” basis additional costs to the operators’ standard text charge and the premium rate charges shown below may apply.
These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, and O2. Orange users are limited to a maximum £30 spend on text messages per short-code per calendar day.
The charge for our Live Text Psychic Service is £1.50 per message received + standard network charges. Between 1 and 3 messages per reply. 18+ only, Tarot service £3.00 for three cards.
If you have a complaint about any of our services you may either ring our customer care number 0121 737 5574 (+44 121 737 5574from outside the UK or +353 190 14576 from Eire) or write to Psychic Light Ltd, PO Box 435, Sittingbourne, ME9 0WB. In exceptional circumstances following an initial telephone complaint you may be asked to submit your claim in writing to the above address. It is our aim to investigate any complaint within one working day (Monday – Friday excluding UK Public Holidays).
If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number we will endeavour to place you with an alternative reader for the full 20 minutes. If however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Psychic Light Ltd discretion in cases of persistent complaints.
Psychic Light Ltd is registered with the Information Commissioners Office under the data protection act as a Data Controller. Unless you request to be excluded we will only use your personal information for the purposes of our own marketing (e.g. mailing of a regular newsletter or promotional SMS text messages). To opt out of receiving free promotional texts please text “STOP to 84184” or email to [email protected] or call our Helpline 0121 737 5574. We will not pass any personal data or recordings to any third party unless required to do so by an appropriate regulatory authority e.g. Phone-paid Services Authority or ComReg.
Psychic Light Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in anyway, is abusive to company employees or readers, has committed an act of fraud against Psychic Light Ltd or any of its associated companies.
These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.
Need a bit longer to read the customer feedback?
Just move your mouse over the comment and it will pause.
I had 2 readings with Aelissa recently. I don't think the man I enquired about will come back so I'm not sure who is this person from the past who's coming back. However, you said that Edinburgh looked good and they'd give me the job. They did and I'm moving next month. You said London would not be good for me and I believe you to be honest so to me you got that right. You said I'm going to meet a man in around 2 months from the moment I'm in Scotland and it would be long term so I look forward to it. Both readings were consistent so I'd come back to you for a reading.
Thank you Seph for the lovely reading. I will take things slow as you have said and I am looking forward to your predictions. It's been a number of years since I last spoke with you and I am so glad to have connected again. Thank you again lovely Seph!
Lucy, the best psychic I have had a reading with. Always spot on, have been in contact with her for over 10 years now. Precise - best readings ever.
Joanna is an amazing reader, tuned into the person I was enquiring about with incredible preciseness and deep insight. She delivered a very tailored reading that really matched where I am on my spiritual journey, a reflection of her own depth of wisdom and experience. Gave me a lot of insight and grounded advice about moving forward. Thank you very much!
Aelissa and I go back off and on for ten years! Whenever I need someone to talk to, she is there. I can't emphasise enough how insightful she is! Even if you only want a five-minute chat with one question, she is always happy to guide. Thanks so much for all of your support over the years Aelissa!
I have been having regular readings with Monique for a while now and consider myself very lucky to have found her. Not only are her gifts amazing, but the manner in which she delivers your readings is pretty special too. While she is a no nonsense type of woman, any news she has to give you is delivered with much kindness and compassion. And she will make you giggle too! Her psychic abilities and her personality have assisted me through a very difficult time. We can all benefit from a Monique in our lives!
Fran is a brilliant psychic medium, possibly the best I have ever encountered, being a medium myself I do have exacting standards and Fran more than passes them.
I am totally blown away by Jasmine, she needs so little information and is transparent, open and honest. I felt so reassured by her words, because of their authenticity. She is explicitly real, does not tell you what you want to hear, which is what I want from a reader, she has highlighted the way ahead.
I hope all her predictions come to pass. She picked up on my future husband in ways others have picked up before her. Every other information was in line with many readers, even readers who are not on this website and some I have had readings from personally. Everything she said about a man I enquired about and doing my best to let go of are correct as well. She picked up on my maternal grandmother and every medium on this website and even one that is not on this website have always picked up on my maternal grandmother. I felt she is sincere and I would recommend her. Let's see what will happen in the remainder of the year and everything else she told me for 2018. Fingers crossed!
I don't remember the exact day of the reading but it was recent and in November possibly early November. Looking forward to see what happens. She said I'd meet two men in the next three months and other readers including one I saw in person talked about two men (and two readers here gave me the same time frame). She talked about a man and a job I'd hear about in the justice system and a man connected to this job that would count on me to set up a business or something. It didn't happen however a reader I saw in person said that one of the men I'm about to meet (and then one I'll end up with) may be working in the justice system so there is something in common.