Answers To Your Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I would just like to say a massive thank you to Bryony, she is with me every step of the way with my relationship issue. Which is very ongoing and she never fails to give me encouragement and support throughout my readings and I find her to be spot on. Not only is Bryony a lovely person she is an amazing psychic and she never minds how often I phone for advice. I can highly recommend a reading with Bryony it's so nice to talk to such a really gifted person, I think your readings are fabulous and thanks again xx.
Rose, North Wales
She is the real deal! My heart leapt with joy after talking to her. I didn't share much info but she was able to intuitively feel what my questions were. She also communicated with my spirit guide and provided me with advice. I just feel so much love. Thank you, Ellie! You made my day.
It has been one of the most reliable readings to date and it was what I needed to hear. Thank you, Dave, for a good and clear reading today everything now makes perfect sense to me. I was left knowing exactly what I needed to do. I will definitely give you a call again in the near future. My path is clear now to me.
Had the most brilliant reading with john, he knew things that there was no way on this earth he could have known. Was one of the best readings I have ever had, can’t thank John and the team enough xx.
This was my first reading. Dave was very pleasant and welcoming when we first chatted. He made me feel at ease with this first reading. He told me all about himself and his loving companion Poppy. I was so happy to hear that my loved ones I've lost over the years are happy and are watching over me. Dave had a good connection with my guide Gladis. We have the same sense of humour. I would recommend Dave as a medium, he really does connect with you quite quickly and can ease some worries that you may have. Thank you, Dave, for everything and assisting me in easing some of my worries.
I had a reading with Fran tonight, I'm continually amazed at how she goes straight into the reading knowing my situation. My mother came through and said things that only she would know. It's like as if my mother has seen all of my struggles lately and Fran conveyed them to me. Everything Fran said tonight was 100% correct. As to my future that's made it clearer as to my path. Thank you so much Fran.
I have working with Sandra for a number of years, her delivery and empathetic nature is wonderful and it works exceptionally well for me. Sandra connects and talks with my guides and has become my reader of choice due to her nature and no-nonsense delivery; I find some readers can be a ‘little flaky’. Sandra is to the point and ‘says it as it is’ and provides concise answers and information. Thank you for all of your support and guidance (as I know I’m a bit of a pain!) It has assisted me hugely over the years and I massively appreciate it! Love and Light, Adam.
God she is good! Her timings have been quite spot-on and she seems to read my man like a book - I’m blown away by some of the things that she has said that have come to pass. I highly recommend Hope - she’s very lovely and very gifted.
S, Greater London