Answers To Your Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I spoke to Hope a few days ago. I speak to Hope when I need someone to talk too, because she tells me how it is! She is always spot on. Her sense of humour always brings a smile to my face. Thank you.
I consistently come back to Karen as a reader as I enjoy mediumship readings. I get the guidance and the reassurance I need from my loved ones in Spirit as Karen connects in quickly with you and passes on relevant information. This is a great source of upliftment for me when I need spiritual encouragement.
Karon, South Devon
Great reading with Norma and spot on. I hope predictions come to pass xx.
Oh my! Mariah is just superb. She assisted me today and on previous occasions with a little bit of an emotionally traumatic time I had encountered in recent months. Mariah shed light on really what I already knew in my heart but had struggled dreadfully. Her gift and her honesty made me feel more at peace and that I can slowly start to put events behind me. Thank you so so much. Love and Light xx.
I’ve never left a review before but tonight I spoke to Mary who was astonishing with her ability to seemingly totally understand a complex situation and not see it as something that had to end immediately. Mary could understand the difficulties experienced by both of us and was able to offer the best and most practical advice. She really has to be treasured and I would like to thank her for such a useful and inspiring reading.
Celia's Review for Mary, West Sussex
Summer has assisted me considerably to understand my self and given me a perspective on aspects of my life which are negative but are partly created in my own thought processes. If you want a really spiritual, transformational reading with someone who has a deeper insight, Summer is the reader who can guide you on your real spiritual journey. You will get beyond the superficial, and will experience a spiritual awakening.
I had a reading with John, he was fabulous, kind and a sympathetic reader and he assisted me a great deal.
I had a reading yesterday with Joanna. She validated what was happening and her predictions were good for the outcome of a very long legal battle which has affected my health and mental attitude to life. She is kind and comforting, talks common sense and is reassuring. She said you will sleep tonight and by golly I did! Don’t hesitate, give this reader a call, you won’t be disappointed. Thank you Joanna, for your clear insight and the support you gave me xx.
Sandra immediately tuned in. She is professional and goes straight to the point. She gave me the support and reassurance I needed and made some predictions. I will certainly recommend her and wish her all the very best in her work.
Jancey inspired me with her reading and ways of dealing with difficult people. I could have talked to her all night and she was so lovely and kind. She was spot on in terms of picking up what was happening for me and I await the future that she predicted. She instilled hope and I was very pleased with the support she gave me, thank you very much indeed.