Answers To Your Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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Clear, concise and kind. Spot on about everything. Connected straight away. Great link with spirit guide and myself.
What a clever lady. So in-tune, and can say such wonderful things that I could understand. Jancey seemed to assist with all the things that were bothering me.
Used her many times, and always look for her, thank you.
Sandra is so so superb!!!! In my very first reading with her today, there were many things jumbled on my mind. She tuned in lightning fast on the most important matter, giving excellent immediate advice for what to do. Several spirit guides known to me came through, giving supportive messages phrased in exactly the way they would have spoken. For instance – I asked if something would be difficult, and a beloved grandfather (whose name she gave) came through with this message: “I see you walking in the park.” He used to often say to us when we were anxious: “Don’t worry – it will be a walk in the park.” Early this morning I had a vivid dream where I was walking in the park!! When I told Sandra this, and that she and her own spirit guides were even linking into my dreams, she kindly said that it proved that I was always being looked after, guided and cared for. Sandra also picked up exactly on what my main job used to be, which I left because of difficult bosses. She recommended I go back to that career, but with a different firm who would be easier to work with. She was highly specific in what kind of firm to look for, and was convinced that this move forward would link with improvements in my social life. Someone I care about had recently sent me angry dismissive texts. Sandra said to sit tight – he will get back in touch. She was spot on. During my reading session with Sandra, he actually texted with a sweet apology. God bless you Sandra, you are caring, knowledgeable, highly psychic, and an excellent medium, and so humble. Much love.
Marie, North England
Thank you, Robbie. You saw it perfectly, guided me gently and I was grateful for your warmth and humour. You have made a difficult time more bearable, xx.
I've had a number of readings with Paula and I am forever thankful for her guidance, which has got me through some really rough patches. Paula comes across as friendly, extremely easy to talk to and she has a tremendous ability to pick up and understand my situation and difficulties. If you're looking for an honest and straight-forward reading, then I highly recommend Paula. You won't regret it!
I've had a couple of readings with Paula over the past few days and I could talk to her all day. A really gifted lady and so lovely to talk to. You don't need to say a word she just 'knows.' She read in the heart of the ongoing matter that I have and gives clear, compassionate answers and comforting guidance. The way she can read another person is astonishing. Paula is literally a gift from heaven, I am so grateful I found her. I shall return for readings again without any hesitation at all. Love and light and god bless.
I have spoken to Mary on a number of occasions over the past 18 months and her insight has been invaluable and empowering. She is able to tune into people and situations around me and I have always found the information she gives to be spot on and useful. Mary has a warm and caring manner. She has guided me move through some difficult times and I am very grateful.
Joanna is an amazing and gifted reader, who has assisted and guided me these past months. Thank you, Joanna!
I spoke to Hope a few days ago. I speak to Hope when I need someone to talk too, because she tells me how it is! She is always spot on. Her sense of humour always brings a smile to my face. Thank you.
I just spoke to Aelissa she is spot on with everything. I got cut off but I would love to speak to her again. She is such a lovely person and gave me great advice. Thanks a lot.