Answers To Your Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I chose to have a reading with Hope as I have had several readings in the past with her. I have always found my readings with Hope a positive experience she is an amazing person and psychic, who very quickly tunes into the issue. I find her advice both uplifting and supporting and she is very easy to have a connection with. I would fully recommend a reading with Hope as she delivers the messages in a very caring, empathetic and insightful way.
I have had a few readings with Adele, as well as being a lovely person, she has this instant energy that makes you feel at ease. The information she gives is very detailed and specific with no prompting, Adele delivers lots of detailed information at a very fast pace. The readings I have had with her are very consistent and spot on to my situation. Thank you, Adele xx.
Monique is always 100% spot on.... Even at times where somethings seem impossible, she tells, give it a few days and ... there it is, correct. I have faith in her with every reading (normally every few days)!
I wanted to leave a review for Ellie (1180). Her reading was informative and very spot-on. Ellie is an amazing reader who I highly recommend. I shall definitely be back. Ellie you are amazing!!!!
I had a reading with Jasmine. She was wonderful. She was spot on about the nature of my kind and caring and clever autistic son, my current housing situation, my feelings, and passed on some really important and wonderful messages from her guide. I am now feeling calmer and looking forward to the next few years with work and my house move, and a future trip to America I was told about. An amazing reading! Thank you, Jasmine.
Bryony has been an angel. She's clever and kind enough to give responses to questions that may have been too involved for some. Honestly, I can't thank her enough.
Thank you for my email reading Mariah, it was spot on, I really wanted to have a one to one but was nervous for some reason so went for an email reading. When I have some time, when I’m not going to be disturbed, I would like a one to one and so will be in touch, thanks again.
I have just had a reading with Sandra. What an excellent reader. I was astonished at how spot on she was. The names of people from the past who knew my husband and the information she gave me was amazing. A lovely lady and so very knowledgeable. Thank you, Sandra.
So sorry we were cut off before I had a chance to say thank you. As always, it was so good to talk to you and our reading was so reassuring and informative. I will talk again Mariah, and thank you.