Answers To Your Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I have working with Sandra for a number of years, her delivery and empathetic nature is wonderful and it works exceptionally well for me. Sandra connects and talks with my guides and has become my reader of choice due to her nature and no-nonsense delivery; I find some readers can be a ‘little flaky’. Sandra is to the point and ‘says it as it is’ and provides concise answers and information. Thank you for all of your support and guidance (as I know I’m a bit of a pain!) It has assisted me hugely over the years and I massively appreciate it! Love and Light, Adam.
God she is good! Her timings have been quite spot-on and she seems to read my man like a book - I’m blown away by some of the things that she has said that have come to pass. I highly recommend Hope - she’s very lovely and very gifted.
S, Greater London
Mary has been reading for me for several years. I have also used many - almost all - the other readers at Psychic Light. I continue to believe that using different readers especially with very complex problems is very beneficial but it is my firmly held view that Mary is one of the most mature voices on this site. She offers a finely balanced combination of intelligence, respect, wisdom and very steady and insightful clairvoyant skills. I cannot recommend her highly enough.
Amazing lady, spot on, love having readings with Ellie. She’s the best, always on target and on top form. xx
Mary has such a warm and loving way about her. She gets to the heart of the matter without the need for me to say much. I have been in touch with Mary for a number of years and more recently. She has assisted me in understanding my current situation and given me practical advice so that I can heal from within. I have seen results in a very short space of time. My late parents came through as well, and it was lovely to get their advice and be told that they were sending me love. I would recommend Mary with all my heart. A lovely lady. Thank you, Mary, for your wonderful readings and advice.
I chose to have a reading with Hope as I have had several readings in the past with her. I have always found my readings with Hope a positive experience she is an amazing person and psychic, who very quickly tunes into the issue. I find her advice both uplifting and supporting and she is very easy to have a connection with. I would fully recommend a reading with Hope as she delivers the messages in a very caring, empathetic and insightful way.
I have had a few readings with Adele, as well as being a lovely person, she has this instant energy that makes you feel at ease. The information she gives is very detailed and specific with no prompting, Adele delivers lots of detailed information at a very fast pace. The readings I have had with her are very consistent and spot on to my situation. Thank you, Adele xx.
Monique is always 100% spot on.... Even at times where somethings seem impossible, she tells, give it a few days and ... there it is, correct. I have faith in her with every reading (normally every few days)!