Terms & Condtions
All services offered by Psychic Light Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use our services and either be the bill payer or have the bill payer’s permission to make the call.
All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK and ComReg in the Republic of Ireland. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.
Whilst Psychic Light believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Psychic Light does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Psychic Light will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.
Psychic Light Ltd is registered in England and Wales, Company Number 03994990. Registered Office Address: Dunraven House, 6 Meadow Court, 41 – 43 High Street, Witney, OX28 6ER. VAT Number: GB 803 1914 60.
To use these services you must either be the bill payer or have the bill payer’s permission to make the call.
Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.
Calls to our live services from the Republic of Ireland cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576.
To use our credit card services you must either be the cardholder or the cardholder must be present when the booking is made.
We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP).
Please check our Pre-Pay FAQ page for more details of this service. Maximum cost for this service is £1.50 per minute.
We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.
Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside of the UK on a “roaming” basis additional costs to the operators’ standard text charge and the premium rate charges shown below may apply.
These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, and O2. Orange users are limited to a maximum £30 spend on text messages per short-code per calendar day.
The charge for our Live Text Psychic Service is £1.50 per message received + standard network charges. Between 1 and 3 messages per reply. 18+ only, Tarot service £3.00 for three cards.
If you have a complaint about any of our services you may either ring our customer care number 01133 847008 (+44 1133 847008 from outside the UK or +353 190 14576 from Eire) or write to Psychic Light Ltd, PO Box 435, Sittingbourne, ME9 0WB. In exceptional circumstances following an initial telephone complaint you may be asked to submit your claim in writing to the above address. It is our aim to investigate any complaint within one working day (Monday – Friday excluding UK Public Holidays).
If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number we will endeavour to place you with an alternative reader for the full 20 minutes. If however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Psychic Light Ltd discretion in cases of persistent complaints.
Psychic Light Ltd is registered with the Information Commissioners Office under the data protection act as a Data Controller. Unless you request to be excluded we will only use your personal information for the purposes of our own marketing (e.g. mailing of a regular newsletter or promotional SMS text messages). To opt out of receiving free promotional texts please text “STOP to 84184” or email to [email protected] or call our Helpline 01133 847008. We will not pass any personal data or recordings to any third party unless required to do so by an appropriate regulatory authority e.g. Phone-paid Services Authority or ComReg.
Psychic Light Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in anyway, is abusive to company employees or readers, has committed an act of fraud against Psychic Light Ltd or any of its associated companies.
These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.
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Jim was absolutely spot on. He gave me a clear, concise and very detailed analysis of my situation with very little to go on. His predictions chimed with facts in my situation to an eerie extent. I'll wait to see how much pans out, but I was very impressed and will absolutely get a reading from him again.
Jasmine is a fantastic reader. She provides depth to her readings and captures the bigger picture, as well as giving precise predictions. She delivers them with warmth, wisdom and understanding.
C, Mile End
Hi, I had a reading with Ellie and I was in a bit of emotional state about a relationship issue and Ellie put me completely at ease within seconds. I never said a word and she picked up on my reason for calling instantly. She has really made me feel positive about what is to come and I apparently do not have long to wait, exciting times ahead. I will leave another review when events happen, which I hope so but I will be calling Ellie again as soon as I can as my minutes ran out and she had more information to give which I am very intrigued about. So hoping everything works out the way she says. Thank you Ellie for giving me peace of mind.
John was absolutely wonderful. My dear Mum passed away in mid-May and last night I felt I needed to touch base with her as I was upset and missing her so much. I selected John, and through his obvious talent and expertise he was able to pass on Mum's messages to me - such a consolation during this time. Dad also came through. John’s gentle, warm, reassuring and light-hearted approach was perfect. John also conveyed some facts about my future. By the end of the reading I was at peace within myself. Thank you, John for putting me at ease and for giving me the opportunity to connect with Mum and Dad. I would recommend John with all my heart.
Just to say that I have just had an excellent reading with Mary. We have spoken in the past. I needed to talk to her and she gave me not just what I was asking but came through with something that was worrying me but I hadn't mentioned. Thank you as always Mary. Will be in touch. x
Such a lovely spirit, so warm and friendly. Succinct and grasped what I was so confused with easily and readily. Joanna just knew and connected with what I was trying to articulate. Calming. Thank you.
I had a 40 minute reading with Vivienne today and by god it was amazing. I have had recent readings with Bryony, Ellie and Joanna and all have basically told me the same things would happen to me with regards to my love life situation. But I'm so impatient and can't quite believe what they tell me so I reached out yet again for someone else to see and Vivienne was so calming and felt like I was talking to a friend, she saw deeper into my career and how my love life would escalate and she has really made me feel so optimistic about my future. The other readers gave me the same optimism but Vivienne was amazing. I just hope all comes to pass, I finally feel relaxed and looking forward to my future. All the mentioned readers are amazing and lovely people to speak with; it won't be the last time I call. Will hopefully call back in 6 weeks’ time to tell them all their predictions have come about, fingers crossed. Thank you.
Emma, South West
I had a very insightful reading with Hilary; she was on point with my situation and was extremely useful. She was able to give me the 'whole picture' and it was easy for me to make my own decisions there on - it let me move past the doubts and confusion that kept me stuck. I am not one to leave feedback, but the reading/s were the best I've had to date!! I would definitely recommend her! Thank you Hilary, talk to you soon.
Have read with Harry before and I keep coming back to him as he is worth his weight in gold, he is very experienced in his field and tells it as is - No fuss…No frills… just purely from the source as his link with Spirit is phenomenal. Thanks again for your spiritual wisdom and for having continued faith in me. Many blessings, Karon.
Psychic Light has always been a go-to site for me but never more so than when fate led me to speak to Vivienne. She was astonishingly precise in revealing my profession and examining wider issues to do with my everyday life and the people in it. Vivienne also gave me great advice on how I can think more positively about life even when times are difficult. Speaking to her was a totally brilliant experience. Thank you so much Vivienne. I look forward to speaking to you again.