Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I spoke with Mary for the first time tonight. She connected with me immediately and was able to give me valuable insight and messages which identified who they were from and detailed events that had happened. Things that I had thought strange that had happened were confirmed to me without me making any acknowledgement about them. I felt a great comfort from the reading. Thank you so much.
I've had a number of readings with John and I love his direct and humorous approach. He has given me insights into situations in my life and why I feel the way I do. Very insightful and beneficial. My late parents and nan have come through to him and it was lovely and reassuring to hear their thoughts and advice. As John's insights come to pass as the days and weeks move forward, it lets me realise that I am on the right path. I want to thank John for his wonderful guidance and for bringing a smile to my face. Thanks John.
I have spoken with Seph for years, she is amazing. She is able to provide clarity in what can seem the most difficult situation. I would absolutely recommend Seph, she has guided me to see the light more than once.
John is a really insightful and compassionate reader. I did not have to reveal anything. He brought through my grandparents and my parents and told me things with uncanny detail. A very no-nonsense approach. Highly recommended.
This is the first time I spoke to Vivienne; what an amazing lady, I will always be in contact with her, she is brilliant and very friendly and honest - thank you.
Thank you Seph for the lovely reading. I will take things slow as you have said and I am looking forward to your predictions. It's been a number of years since I last spoke with you and I am so glad to have connected again. Thank you again lovely Seph!
I have been using this service for some years now and must say that many psychics on this website are exceptionally good, sensitive, intelligent and do an excellent job in understanding their clients and providing thoughtful readings for them with empathy and compassion. Michaela, Dayity, Jasmine are some and especially Mavis, who is quite precise and thorough in her readings. Keep up the good work!
I have spoken to Vivienne a few times and she has been wonderful. She has such a warm and loving approach and during a rather anxious time in my life over a relationship she was able to assist me understanding what was going on which in turn allowed me to make some decisions. Further my late mother, father and nan came through to her and Vivienne was able to share their thoughts about some situations in my life. This has reinforced my thoughts on the path I am taking and has allowed me to realise that sometimes being patient and courageous can aid future actions. Sometimes, I am impatient and can lose confidence if situations are unresolved or just delayed and do wish for a quick resolution which may not be the right approach. Vivienne is a God-send and she is the kind of person who feels like a family member. If she had been standing next to me I would just want to hug her and thank her for all her advice and insight. Love and thanks to you Vivienne.
This is for anyone reading this. I have used Mary for many years she has always been spot on. I can’t recommend her enough. A really lovely person as well.
I am totally blown away by Jasmine, she needs so little information and is transparent, open and honest. I felt so reassured by her words, because of their authenticity. She is explicitly real, does not tell you what you want to hear, which is what I want from a reader, she has highlighted the way ahead.