Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I had my first reading with Summer today. Summer is such a lovely lady who tuned into to me straight away and connected with spirit. She was spot on with regards to many situations happening in my life right now and made me feel so positive for a way forward. I started the reading feeling so low and ended feeling wonderful. I will certainly be back for another reading with her. Amazingly talented reader.
John is a really insightful and compassionate reader. I did not have to reveal anything. He brought through my grandparents and my parents and told me things with uncanny detail. A very no-nonsense approach. Highly recommended.
Excellent reader tuned into the energy quickly. Friendly and warm. Let’s wait for Vivienne’s predictions to come to pass. Bless her x.
Have had several readings with Karen now over two years and I always find her consistent and very intuitive with the guidance she passes on from your loved ones in spirit. She is a really sincere medium and always uplifts me to leave me feeling better. I highly recommend her.
What an amazing psychic this lady is. She picked up on my situation straightaway, I did not have to say anything. Summer is the real deal, I will surely be back to have another reading with her. Thank you for sharing your amazing gift with me.
I enjoy having readings with Karen as she is a really sincere medium and is always spot on with her guidance from Spirit, and bringing upliftment from my loved ones, which guides me on my journey and spiritual path. I highly recommend her.
Spectacular! Sensitive. Tuned in. Highly intuitive. Lifted a weight off my shoulders. Thank you, Paula.
I have spoken to Vivienne a few times and she has been wonderful. She has such a warm and loving approach and during a rather anxious time in my life over a relationship she was able to assist me understanding what was going on which in turn allowed me to make some decisions. Further my late mother, father and nan came through to her and Vivienne was able to share their thoughts about some situations in my life. This has reinforced my thoughts on the path I am taking and has allowed me to realise that sometimes being patient and courageous can aid future actions. Sometimes, I am impatient and can lose confidence if situations are unresolved or just delayed and do wish for a quick resolution which may not be the right approach. Vivienne is a God-send and she is the kind of person who feels like a family member. If she had been standing next to me I would just want to hug her and thank her for all her advice and insight. Love and thanks to you Vivienne.
I had such a lovely reading with Joanna today, and it’s not been my first really wonderful reading with her. She gave me such clear insight on the issues surrounding my work, family and life and she delivers it in a supportive no-nonsense way that is very factual and heartfelt. She is very psychically connected and a wonderful healer. I felt so much better and positive after our session. Thank you so much Joanna!
Maria Lua, London
This amazing lady supported me through an extremely hard time in my life. All the guidance she gave me was totally incredible. When I believed the universe was against me, she provided insight that proved it wasn't. I would definitely recommend Monique for readings 100%.
Ursula, North Wales