Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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Fran and Aelissa are my favourite readers. Fran especially because she's a medium and my maternal grandmother and paternal great grandfather came through. She described them very well without me telling anything. She even talked about a photo connected to my grandmother she couldn't know about. She said I'd stay in Dublin with a good job and it happened. I hope she's right about February as I feel it too about meeting my future husband as Aelissa gave me the same time frame (Dec-Feb). She's right about this job being good and opening doors. I'd definitely choose these 2 readers.
Joanna is an amazing reader, tuned into the person I was enquiring about with incredible preciseness and deep insight. She delivered a very tailored reading that really matched where I am on my spiritual journey, a reflection of her own depth of wisdom and experience. Gave me a lot of insight and grounded advice about moving forward. Thank you very much!
I have spoken with Seph for years, she is amazing. She is able to provide clarity in what can seem the most difficult situation. I would absolutely recommend Seph, she has guided me to see the light more than once.
I just had my second reading with Mary as I wanted to let her know how spot on her original reading was. Mary correctly predicted that I would find work in March, that I would find it via an old work colleague and that it would be linked to the NHS - correct on all fronts! This is the most precise reading I have had in over 20 years!!! Thank you so much Mary for your reassurance - it was much needed. I'll definitely be choosing you if I need further reassurance in the future x.
Jasmine has done a few readings for me and a lot of the times she has matched what a few others readers have also seen the same which seem correct. I know they predicted a positive future and I hope despite freewill it all transpires. Thank you!
Jane and I had our readings separately with Bryony and discussed it together. Jane found her spot on with regards to her boyfriend and her career. I found what she said in my love life made more sense than other areas she was focussing on. She looked at my soulmate connection and why he was not coming forward yet so I hope her guide is right on the timing of next month so I can finally celebrate.
Sophia and Jane, London
I don't remember the exact day of the reading but it was recent and in November possibly early November. Looking forward to see what happens. She said I'd meet two men in the next three months and other readers including one I saw in person talked about two men (and two readers here gave me the same time frame). She talked about a man and a job I'd hear about in the justice system and a man connected to this job that would count on me to set up a business or something. It didn't happen however a reader I saw in person said that one of the men I'm about to meet (and then one I'll end up with) may be working in the justice system so there is something in common.
I am totally blown away by Jasmine, she needs so little information and is transparent, open and honest. I felt so reassured by her words, because of their authenticity. She is explicitly real, does not tell you what you want to hear, which is what I want from a reader, she has highlighted the way ahead.
I come back to Mariah, time after time, because she can tune into people so brilliantly, I honestly felt she was following me to work! I don't know how she does it, but she can read the people in my life like she knows them herself. Her insights have been so valuable to me, she has assisted me tremendously, because she is completely honest, a very, very gifted medium and psychic. She's never once been wrong. She's let me to see things I can't, and make changes, which have made things work out for me in a way they would not have, had I not called her. Call her, you won't be disappointed.
Martin, Canary Wharf
Joanna is very supportive and gets right to the point. She is caring and compassionate. Thank you for a lovely reading and I shall look forward to your predictions!