Frequently Asked Questions
20 Mins = £30
40 Mins = £60
You actually receive 44 mins
60 Mins = £90
You actually receive 66 mins
100 Mins = £150
You actually receive 110 mins
To set up your account you must go to our pre-pay page and select the amount of initial credit you wish to put on your account. This will take you to our secure payment page where you can fill in your personal and credit card details. Once the payment has processed you will see your account number and pin displayed along with the telephone number to use. This information will also be emailed to you.
To use your account call 0808 156 4920 or 0121 737 2380 or 0161 433 0228 (call +44 121 737 2380 from outside the UK). When prompted enter your account number followed by your pin using your telephone keypad. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu. After receiving your balance you have the option of topping up your account or just holding to be connected to one of our readers. When prompted you can if wish enter the pin number of a reader you would like to speak to (click here for reader availability) or you can hold to be connected to the next available reader.
You are in control of the call length. Unlike our normal credit card service where the minimum call length is 20 minutes. Pre-paid calls can last until your credit runs out (maximum 110 minutes). To avoid disrupting your reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.
Topping up of your account is done via our telephone system by calling one of the numbers above. The top-up amounts and costs are as shown above. To pay for the top-up you can use the credit card you initially set up the account with; however you will also have the opportunity to use a different card for future transactions if required. You cannot top up an existing account via the website.
In order to connect to one of our readers you must have at least 5 minutes of credit on your account. If you have less than 5 minutes you will automatically be connected to the top up menu when you call.
On calling the pre-pay service and entering your account details you will be told your remaining credit balance.
The credit on your account is valid for 6 months after your last top up, after that any remaining credit will be lost.
If you have lost your account logon details please email [email protected] with your name, the email address you used when you set your account up and if possible the date of your last top up. We will then try to retrieve your account details (This service only operates during UK office hours (9am-5pm) so please allow up to 48 hours for a response).
Pre-Pay for your Psychic Telephone Reading and save money.
£1.50 per minute plus your phone company's access charge.
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I had my first reading with Summer today. Summer is such a lovely lady who tuned into to me straight away and connected with spirit. She was spot on with regards to many situations happening in my life right now and made me feel so positive for a way forward. I started the reading feeling so low and ended feeling wonderful. I will certainly be back for another reading with her. Amazingly talented reader.
Jancey inspired me with her reading and ways of dealing with difficult people. I could have talked to her all night and she was so lovely and kind. She was spot on in terms of picking up what was happening for me and I await the future that she predicted. She instilled hope and I was very pleased with the support she gave me, thank you very much indeed.
I have spoken to Paula for several years now as she is an excellent all-round reader/medium with a strong connection to Spirit. She passes on valuable guidance to advise me on my spiritual path and has assisted me on focusing on major areas of my life. She is well worth talking too.
Karon, South Devon
This amazing lady supported me through an extremely hard time in my life. All the guidance she gave me was totally incredible. When I believed the universe was against me, she provided insight that proved it wasn't. I would definitely recommend Monique for readings 100%.
Ursula, North Wales
Thank you, Summer, for a fantastic reading this morning, spot on and very useful.
Julia, West Midlands
I’ve not spoken to Jim before, I found him to be straight to the point. We talked about decisions; my deceased mother and father came through. The messages that he passed on made sense and the situation that I'm in resonated with the reading. Thank you, I feel more settled after your reading and clearer on a way forward.
I had a reading with Summer today, and she was amazingly insightful. She gave me details about things and people that would have been tricky for anyone else to pick-up. She had very good guidance, gave the detail of what she was picking up and I found it really inspiring. Very good reader!
This is the first time I spoke to Vivienne; what an amazing lady, I will always be in contact with her, she is brilliant and very friendly and honest - thank you.
Have had several readings with Karen now over two years and I always find her consistent and very intuitive with the guidance she passes on from your loved ones in spirit. She is a really sincere medium and always uplifts me to leave me feeling better. I highly recommend her.
Spectacular! Sensitive. Tuned in. Highly intuitive. Lifted a weight off my shoulders. Thank you, Paula.